Frequently Asked Questions

Here are answers to some of the most commonly asked questions
How do you price skins?

Item values are calculated based on their Steam market price, some items have lower item prices because of low volume or the price being unstable. We always try to offer the best price possible for your skins!

What payment methods are available?

Currently you can withdraw your funds via Bitcoin, Ethereum, Tether, Litecoin or Site Balance. There are many more payment options coming - If you have any specific ideas please message us.

How to use the Steam Mobile app?

All Steam accounts need to be verified using the Steam Guard Mobile Authenticator in order to trade. You can download the app on both iOS and Android.

Then you need to sign in and confirm the device:

How to set up Steam Guard Mobile Authenticator

After that you need to activate Steam Authenticator on Steam Guard menu.

Steam Guard Mobile Authenticator

Then complete Authenticator activation by SMS verification.

Steam Guard App

How long does it take to receive the payment?

All cryptocurrency payments are instant. For online wallets please expect up to one hour delay because of transaction verification.

Are there any restrictions on skins I can sell?

Your account must be in good standing, without any trade nor community bans. Please also take note of any Steam temporary trade restrictions which may occur because of recent account changes.

To trade skins your account needs to be linked to a phone number via the Steam Guard Mobile Authenticator, which can be downloaded from the Steam website.

Make sure you have added a correct Trade URL on Skin.Trade so we can see your inventory.

Steam Guard App

And that your inventory and profile privacy settings are set on "Public"

Steam Guard App

Are there any limits and fees for selling skins?

You can visit our Limits and Fees page to get detailed information about our tariffs for withdraw and payout transactions.

Are you selling huge amounts of skins monthly? We can offer you better conditions and bonuses when working longterm. Please contact us on contact us to get in touch with a personal account manager.

How do I contact support?

First please make sure that your item is not affected by the 7 days trade lock after trading.

Some items are not accepted because:

  • They are too low value
  • The skins price is unstable
  • We already have too many of it in stock

In case you have any other questions please contact us.